This only gives a little of the information that your require but I wish to confirm that Gascoigne Halman (Rebecca whom I first informed of the leak by telephone but can’t recall when) then Ysanne have been wonderful.
They have been nothing but professional, courteous and helpful in trying to resolve this issue. Which if I were allowed to copy their emails and send you would prove this.
GH have a very good reputation locally for managing properties and if I were ever to let my property they would be the first people I’d call, as they have a team of repairers that also have an excellent track record.
I recently used Gascoine Halman Letting department to enable me to rent my property in Didsbury Village.
I found the both the lettings manager Ysanne Ingham and Laura Harrison provided excellent service.
From the initial advertising of the property, to showing prospective clients round, to vetting and finalising a contract, the team were excellent in communicating with me.
This was in a very efficient manner, with face to face discussions, regular phone calls as well as emails.
Therefore making what can be a stressful situation, very personable and reassuring.
Having used other letting agencies in the past, I can wholly recommend Gascoine Halman Lettings Department and will definitely use their services again in the future.
DH